website maintenance and support.
Need a small change or a complete overhaul? Our website support team is ready to help.
Brands we’ve helped:
Stuck trying to fix your own site.
Can’t get onto your old developer.
No one answering your calls.
Getting a website built is one thing… keeping it in shape and up-to-date is another thing altogether.
Maybe you have tried doing it yourself or the developer who built your site has dropped off the face of the earth, either way we are ready to pick up where it was left and keep your website running smoothly.
We have made it our goal to not be like our competitors and have dedicated ourselves to having clear lines of communication and very short turn around times… That is one of the reasons we maintain our perfect 5 star rating.
Our team of experts have experience across a huge range of systems and setups and can help with anything from design changes, to hosting and domain updates.
Not sure if we can help? Just book a call and find out.
why choode Apex Designs as your support partner.
Solutions
We have a motto “Every problem has a solution”… sometimes that solution is simple and sometimes it takes some work, but we guarantee a fix to your problem or we will find someone who can help.
Timeliness
There is nothing worse then sitting around waiting to hear back from your website design. That is why we ALWAYS respond to messages within a day.
Understandable
We understand the tech stuff you have never dealt with can be frustrating to understand. That is why we communicate clearly and in normal terms so that you know exactly where you stand.
website support frequently asked questions.
What website frameworks/platforms do you support?
Just to name a few
WordPress: The most popular platform for websites, from blogs to e-commerce.
Webflow: For those who need a flexible, design-first approach.
Shopify: Ideal for e-commerce businesses of all sizes.
Joomla: A powerful CMS for more complex sites.
Wix & Squarespace: Great for simple, visually appealing sites.
Custom-built sites: We also maintain websites that have been custom-coded using frameworks like Laravel, Django, or Ruby on Rails.
What does your website maintenance service include?
Our website maintenance service covers everything you need to keep your site running smoothly. This includes regular updates to your website’s software, plugins, and themes to ensure security and performance.
We also handle backups, monitor for any potential issues, and provide technical support.
Additionally, we can update your content, manage SEO, and make any necessary design or functionality tweaks to keep your site current and aligned with your business goals.
How often should I update my website?
Regular updates are crucial for maintaining the security and performance of your website. We recommend updating your website’s software, plugins, and content at least once a month.
However, depending on the complexity and traffic of your site, more frequent updates may be necessary. Our maintenance service can handle these updates for you, ensuring your website stays secure, fast, and relevant.
What happens if my website goes down?
If your website experiences downtime, we’re here to help.
Our maintenance service includes monitoring your site to quickly detect any issues. If your site goes down, we’ll work to identify and resolve the problem as soon as possible to minimize any disruption to your business. W
ith our local Australian hosting and support, you can rest assured that your website is in good hands.
let’s have a chat to see how we can help.
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